Fair To Questions

I choose the item of my choice and add it to the basket. To add a product to the basket, click the "add to the basket" button. Once your product is added to the basket, click the "my basket" button at the top right or "go to the basket" and click "order"

I select the item of my choice and add it to my cart. To add a product to my cart, click the "add to cart" button. Once your product is added to my cart, click the "my cart" button in the top right corner or "go to cart" and click "order."

Payment in 4x is offered and managed by PayPal, in case of problem, please contact PayPal customer service by phone at 01 86 99 56 53 or from your PayPal customer account.

We use carriers to deliver your packages. We generally use Mondial Relay, but if you prefer, we can also ship via Colissimo, depending on your choice when ordering. Delivery times are 3 to 5 days on average. This timeframe is provided by the carriers and is for informational purposes only.
Please note that a processing time of 24 to 48 hours is required to prepare orders.

Absolutely, we can ship worldwide. If your destination is not listed when you place your order, please contact us and send us your full address, someone will contact you to finalize your order.

Despite our careful attention to updating the product inventory offered on MyCospara.com, it is possible that a product may be temporarily unavailable. We encourage you to return to our online store to regularly check availability or sign up to receive notifications of product availability.

Payment by credit card or PayPal on the website is secure. We use a secure SSL certificate to protect your banking information. Credit cards, Visa, Eurocard, and Mastercard are accepted. After the transaction, a payment confirmation email will be sent to you.

This may happen due to an incorrect email address or spam filter in your inbox. Please make sure your email is spelled correctly when placing your order, if so, please contact us to correct your email address.

Once your order is shipped, an email will be sent to you with the tracking number, and you can also find your tracking number in your customer area -> my orders. Note that delivery people do not systematically call if you are not available at home, generally in this case, the package will be left at a relay point.

Yes, you have 3 hours from the time your order was placed. Simply send us an email and we'll cancel your order and issue a 100% refund.
Please note that once the order has been shipped, cancellations cannot be processed. If you still wish to cancel, please refuse the order upon delivery. You must wait until the package is returned to us to receive a refund, excluding shipping costs.

A customer account allows you to receive the progress of your order and facilitates communication with customer service in the event of a problem.