Terms and conditions for selling products on www.MyCospar.com. Last updated June 30, 2018.
The terms and conditions of online sales sum up the terms of the contract that the customer spends with the site www.MyCospar.com. The customer offers them to his customers who accept them before ordering.
KHIYAT Cospara (corporate name)
SAS company with a capital of 6500 euros
Headquarters: 25 rue Etienne Thibault - 77130 Montereau Fault Yonne - France.
Phone number (33) 0983551740
Email address khiyat@Mycospara.com.
MELUN's RCS (or Trades Directory) 814 300 927
Individual tax identification number
Cospara KHIYAT. They will be your responsibility and your full responsibility, both in terms of declarations and payments to the relevant authorities and agencies in your country. We advise you to find out about these aspects with your local authorities.
All orders regardless of their origins are payable in euros.
KHIYAT Cospara reserves the right to change its prices at any time, but the product will be charged on the basis of the current rate at the time of the order's validation and subject to availability.
The products remain the property of KHIYAT Cospara until the full payment of the price.
Warning: as soon as you physically take possession of the products ordered, the risks of loss or damage to the products are transferred to you
Detail the terms and conditions chosen:
On the Internet: www.MyCospar.com
By telephone at (33) 1 75 15 73 60 (at a rate of 0 TTC / min) from 7/7 (opening days to the public) from 10am to 7.30pm (times).
On site at 25 Etienne Thibault Street, 77130 Montereau Fault Yonne, France
The contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order.
KHIYAT Cospara reserves the right not to register a payment, and not to confirm an order for any reason, especially in case of supply problems, or in case of difficulties with the order received.
All of the data provided and the recorded confirmation will be worth proof of the transaction.
You say you know perfectly well.
Order confirmation will be worth signing and accepting the transactions performed.
A summary of your order's information and these Terms and Conditions will be provided in PDF format via the email address confirming your order.
Your purchases are paid by credit card using the Paypal or a secure platform.
The card is debited at the time you placed the order. In the case of split deliveries, only the products shipped are debited.
Returns are to be made in their original and complete state (packaging, accessories, notice). In this context, your responsibility is incurred. Any damage suffered by the product on this occasion may be likely to defeat the right of retraction.
The return costs are the responsibility of the buyer.
In order to exercise the right of withdrawal, the client must send the form his decision to retract his order by email by specifying his name and surname, email, address, number and date of order:
· e-mail: service-client@Mycospara.com
· or by mail: KHIYAT Cospara - 25 etienne Thibault Street - 77130 Montereau - Fault - Yonne - Fra
If the right of withdrawal is exercised, KHIYAT Cospara will refund the sums paid within 14 days of notification of your application and via the same payment method used at the time of the order.
EXCEPTIONS TO RETRACT RIGHT
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The provision of services fully executed before the end of the withdrawal period, which began after the consumer's express prior agreement and expressly waived the right to withdraw.
The provision of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period.
The supply of goods made to consumer specifications or clearly customized.
The supply of goods that could deteriorate or quickly expire.
The supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The provision of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions made at a public auction.
The provision of digital content not provided on a material medium whose execution began after the consumer's express prior consent and expressly waive disentraction.
Returned products must be unfinished, complete, undamaged and absolutely unsealed and in their original condition.
In the event of a delay in shipping, an email will be sent to inform you of any consequence on the delivery time that has been indicated to you.
It is also possible to withdraw orders at no delivery cost only at the following address:
KHIYAT COSPARA
14 rue de la poterie
77130 Montereau Fault Yonne
In accordance with the legal provisions, in the event of a delay in delivery, you have the option to cancel the order under the terms and conditions set out in Article L 138-2 of the Consumer Code. In the meantime, if you receive the product, we will reimburse it and the shipping costs under the terms of Article L 138-3 of the Consumer Code.
In case of deliveries by a carrier, the company KHIYAT Cospara cannot be held responsible for delayed delivery due exclusively to an unavailability of the customer after several proposals of appointments.
Cospara cannot be held liable in the event of a force majeure, strike (including in transport) or seizure at customs and more generally, for any event not exclusively and directly attributable to it.
Customs fees may be charged by customs from pay to destination
All claims, requests for exchange or refund must be made by email or telephone or postal route within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, notice...). The shipping costs will be refunded on the basis of the rate charged and the return fee will be refunded on presentation of vouchers excluding orders placed in free delivery, the customer pays the return fee.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal under Article 6.
Moreover, KHIYAT Cospara cannot be held responsible for damages resulting from the misuse of the purchased product.
Finally, khiYAT Cospara cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including a breakdown of service, an external intrusion or the presence of computer viruses.
They can also be passed on to companies that contribute to these relationships, such as those responsible for executing services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of 6 January 1978, you have the right to access, correct and oppose personal information and personal data about you, directly on the website www.MyCospar.com.
The computerized records of KHIYAT Cospara will be considered by all parties concerned as evidence of communications, orders, payments and transactions between the parties.
1. Purpose
These Terms and Conditions govern the terms of enrollment and use of the loyalty program offered by MyCospara, available at www.mycospara.fr. This program is designed to reward customers for their purchases by offering benefits in the form of discounts or loyalty credits.
2. Program Enrollment
- Enrollment in the loyalty program is free of charge.
- It is automatically activated for any customer who makes a purchase of at least 20€ including VAT. This threshold may be changed at any time by MyCospara.
- The program is reserved for individuals aged 18 and over residing in the European Union.
3. How Rewards Work
- When purchasing certain products, customers may receive a loyalty reward expressed as a percentage (%) of the purchase price or a fixed amount (€).
- These rewards may apply to the entire MyCospara catalog or only to specific eligible products.
- The reward amount is indicated on the product page or during checkout.
4. Reward Conditions
- Reward eligibility may vary depending on the quantity purchased of the same product.
- Promotional products may be excluded or subject to reduced rewards.
- Rewards are applied only after the order has been shipped or delivered, with a delay of a few days for processing.
if the order is returned or canceled by the customer or by MyCospara.
5. Limitations and Restrictions
- Rewards may be capped based on the total cart value.
- They may require a minimum purchase amount to be activated.
- A maximum reward amount per cart may apply.
6. Reward Validity
Rewards earned are valid for 60 days from the date of issuance. This period may be modified by MyCospara and will be communicated via the website or email.
7. Using Rewards
- Rewards can be used as vouchers or discounts on future orders.
- They are not redeemable for cash and cannot be transferred to another customer account.
8. Modification and Termination
- MyCospara reserves the right to modify or discontinue the loyalty program at any time.
- In the event of termination, unused rewards will be voided without refund.
9. Personal Data Protection
Data collected under the program is processed in accordance with the General Data Protection Regulation (GDPR). Customers have the right to access, correct, and delete their data, as outlined in the privacy policy available on the website.
10. Disputes and Governing Law
These Terms and Conditions are governed by French law and applicable European consumer protection regulations. In case of dispute, customers may seek mediation or refer the matter to the competent courts.
1. Purpose
This document outlines the general terms and conditions applicable to the referral program offered by MyCospara, available to customers of the website www.mycospara.com.
2. Program Enrollment
- Enrollment may require prior application, at MyCospara’s sole discretion.
- A minimum order amount may be required to become a sponsor. This threshold is subject to change at any time.
- The number of friends that can be referred may be limited and adjusted.
- Sponsors may be allowed to invite friends via email, subject to a modifiable invitation limit.
3. Rewards for New Account Creation
- A reward may be granted when a referred friend creates a new account. The amount and terms are subject to change.
- The sponsor will only be rewarded if the referred friend completes a valid first order (paid, not canceled, not returned).
- There may be a delay before the reward appears on the sponsor’s or friend’s account.
- Certain products, especially those on sale, may be excluded from the program.
- The number of new accounts eligible for rewards may be limited and adjusted.
4. Rewards for Purchases by Referred Friends
- Sponsors may be rewarded when their referred friends make purchases (multi-level marketing).
- Limits may apply to:
- The number of directly referred friends eligible for rewards.
- The number of orders per friend that generate rewards.
- A minimum order amount per referred friend may be required to trigger a reward.
- Rewards may be expressed as a percentage (%) or fixed amount (€), excluding taxes, and are subject to change.
- Multiple referral levels may be activated, with the number of levels adjustable.
5. Discount Code for Referred Friends
- MyCospara may offer a discount code to referred friends (free shipping, % or € discount, or both).
- Availability, duration, and amount of the discount may be modified.
- A minimum cart value may be required to use the discount.
- Products already on sale may be excluded.
- The discount code may or may not be combinable with other promotions.
6. Sponsor Discount Code
- Sponsors may be allowed to generate a discount code to share with friends.
- When a friend uses the code, they receive a discount and the sponsor earns a commission.
- Discount and commission terms are subject to change.
- A minimum cart value may be required.
- Products already on sale may be excluded.
- The code may or may not be combinable with other promotions.
- Sponsors may upload a personalized banner from their dedicated space. MyCospara is not responsible for its content.
7. Responsibilities and Limitations
- MyCospara reserves the right to modify or suspend the referral program at any time.
- Any fraud or abuse will result in immediate exclusion and cancellation of rewards.
- Rewards are non-transferable and cannot be exchanged for cash.
8. Personal Data Protection
Data collected under the referral program is processed in accordance with the GDPR and French data protection laws. Each participant may exercise their rights by contacting customer service.
9. Governing Law
These terms are governed by French law. In case of dispute, French courts shall have exclusive jurisdiction.
1. Conditions for Joining the Program
- Application Required: Access to the affiliate program requires a prior application. Applicants must provide a personal or professional introduction for evaluation.
- Minimum Order Amount: A minimum total order amount may be required to join the program. This amount is set by MyCospara and may be changed at any time without notice. If modified, the threshold may be reset after a one-month period.
- Product Exclusions: Certain products may be excluded from the affiliate program, including promotional items. MyCospara reserves the right to define and update this list at any time.
2. Rewards and Commissions
- Purchase Tracking: If a customer purchases multiple products after clicking an affiliate link, only the directly referenced products may generate a reward. MyCospara may change this rule at any time.
- Reward Types: Rewards may be in the form of:
- percentage discounts (%),
- fixed amount discounts (€),
- free shipping,
- or a combination of these benefits.
- Reward Calculation: Taxes may be excluded from the reward calculation. The reward value may be multiplied based on the number of products purchased. MyCospara reserves the right to change these rules at any time.
- Self-Referral: Affiliates may or may not receive a reward when purchasing through their own affiliate link. This is at the discretion of MyCospara.
3. Discounts and Vouchers
- Affiliate Discount Code: A discount code may be granted to customers who arrive via an affiliate link. MyCospara may modify or remove this code at any time.
- Discount Types: The code may offer:
- a percentage discount (%),
- a fixed amount discount (€),
- free shipping,
- or a combination of these benefits.
- Single or Multiple Use: The code may be limited to the first purchase or be reusable, depending on MyCospara’s current policy.
- Self-Use by Affiliate: Affiliates may be allowed to use their own link to obtain a voucher. This is at the discretion of MyCospara.
- Discount Combinations: Discounts obtained through the affiliate program may be combined with other vouchers in the same cart, unless otherwise stated.
4. Legal Provisions
This program complies with the provisions of the French Commercial Code, the Consumer Code, and the General Data Protection Regulation (GDPR). MyCospara reserves the right to modify these terms at any time. Changes will be published on the website and will take effect upon publication.
5. Payment Terms
Payment Request: Affiliate commissions are paid upon explicit request made through the affiliate’s personal dashboard. The available balance must be between €10 (minimum) and €50 (maximum). MyCospara reserves the right to modify these thresholds at any time without prior notice, in accordance with applicable regulations. An affiliate may not submit a payment request if a previous request is still being processed or if a dispute is ongoing regarding their account or commissions.
Payment Methods: Payments are made exclusively in euros (€), via PayPal or any other method offered by MyCospara. Any applicable transfer fees are borne by the affiliate. A fixed percentage may be withheld to cover processing costs.
Required Documentation: Affiliates must provide a valid bank account statement (RIB) or equivalent proof to receive payment. In case of non-compliance or missing information, payment may be suspended until the issue is resolved.
Payment Timeline: Payments are processed within a maximum of 30 days from the date of request, subject to commission validation. A verification period of up to 14 days may apply to ensure the legitimacy of related orders.
Invoicing and Tax Obligations: Professional affiliates must issue an invoice in accordance with French or European regulations. Private individuals are not required to do so unless otherwise specified. Each affiliate is solely responsible for declaring their income to the relevant authorities (URSSAF, tax office, VAT, etc.). MyCospara does not apply withholding tax.
Disputes and Claims: In case of a dispute regarding the amount or receipt of payment, the affiliate has 30 days from the payment date to submit a formal claim. After this period, no claims will be accepted. All claims must be submitted in writing via the contact form available on the website.
Territorial Scope: The program is open to affiliates residing in France, the European Union, and internationally. All payments are made exclusively in euros, regardless of the affiliate’s country of residence.